Call first if you can
A phone call gets you a flat quote and a truck moving in the same conversation. If you're on the shoulder of I-20 or US-259, tell us the nearest mile marker or exit sign. If you're parked somewhere in Longview, Kilgore, White Oak, Gladewater, or Hallsville, a cross street or business name works fine.
Can't talk right now?
If you're in a spot where a call is hard, hurt, or just need a second, use the form. Give us your phone number and, if you can, your mile marker or nearest cross street. We'll call or text back fast.
What to have ready
- Your location: mile marker, exit sign, or cross street.
- What you're driving: make and model, roughly.
- What happened: won't start, flat, locked out, empty tank, or a wreck.
- If it's an accident, whether anyone's hurt and whether police are already on scene.
One thing to know: we dispatch by phone and text, not live chat or email, since minutes matter when you're on the shoulder. The form below is the fastest non-call option, but a phone call still gets you moving quickest.
Where we're based
Tow Longview dispatches out of Longview, Gregg County, Texas, and runs the I-20 / US-259 corridor plus Kilgore, White Oak, Gladewater, and Hallsville. See our service area and corridor coverage pages for the full picture.